This Woman Was Charged RM350 While Playing OMG Game on FB, Here’s How It Happened

December 3, 2018

By
Pui Fun

Source: Tech Includes

If you have been scrolling on Facebook these past few weeks, you would have probably seen many of your friends playing with this app called OMG. You may not notice it at first but take a closer look when your friends post some sort of personality quiz result on Facebook and it just might be from OMG.

Source: WOB

Source: Facebook

OMG is available on Facebook’s Instant games platform and is from an obscure Philippines game studio called Supergene Inc., which suddenly gained popularity in the last few months. A netizen who is known as Jamie from Taipei, Taiwan, recently shared her experience using the app and warned others about using OMG because she alleged that she was charged 2,580 TWD (RM350) while playing OMG. 
She said that she was clicking around on the app in Facebook when she saw an ad for recommended games while using OMG and must have accidentally clicked on something else. Jamie was then shocked when she received a notification saying that she had successfully made the payment of 2,580 TWD (RM350). 

Source: Facebook

Since she had removed her credit card and other mobile payment methods from her phone, she did not think that they could actually charge her and didn’t do anything about it. However, the next morning, she received a message saying that she had successfully subscribed and paid through her Google Play store account.
Confused, she quickly tried to contact Google Play’s customer service to cancel the transaction and had to go through several cumbersome processes before she was connected to someone. Luckily, the amount was refunded to her but Jamie warned others to be careful of what they clicked on and advised everyone to quickly remove their payment information from their phone such as Google Play store and Apple App Store.

Source: Facebook

Netizens who saw the post were equally shocked since they had also played OMG and tagged their friends to warn them about this. It became a heated discussion as some people were speculating that OMG could be a virus that costs you money but if you recall, Jamie was only charged after she accidentally clicked on some ad.
Yahoo News Taiwan said that the sudden charge had nothing to do with OMG and it was not a virus. Instead, the app only collects your public information but because it has many third-party ads, Jamie might have clicked on it and this caused her to be charged. OMG has also been criticised before as they would periodically send messages in Facebook Messenger reminding internet users about tests and quizzes they have, which annoyed some people.
In a statement to WORLD OF BUZZ, OMG said that they are absolutely FREE to use and does not ask for any payment. They only use data that are publicly available such as user’s name and public display photo to create the results image. The data used to create the results image is NEVER stored in OMG. They also said that they are working on improving the user experience in regards to the periodic messaging on Facebook Messenger.

Source: OMG

In regards to the advertisements on their app, they clarified that if a user clicked on the advertisement, they are exiting the game and getting the services of the company in the advertisement and not OMG. If you have any question about how these companies in the advertisements use your information, you should review their policies and contact them directly.

Users may close the advertisement by clicking the “X” on the top left side of the screen and then, the user can continue to use OMG. So, it’s safe but do be careful when you come across ads!

Source: WOB

Source: WOB

Source: WOB

However, if you do want to remove the game from your Facebook page, it’s really easy to do so. Just click on Settings, Instant Games, select Remove and click Confirm. This should do the trick!
Next time, remember to look carefully before clicking on anything you’re unsure of and only visit trusted websites!
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